HELP!!!  HELP!!!  HELP!!!



Have you tried rebooting?


Sorry!-- this is a cartoon service ...


Here's Your Help ...


THE PASSWORD

SUBSCRIBERS: If you need the current password, please either E-mail  BARRY  from here or call him at: (406) 951-2377. He'll respond ASAP ...

Or -- fill out the little box below. Your subscription will be instantly verified online and you may continue as per your heart's desire ...


Online SUBSCRIBER VERIFICATION

E-mail:
Newspaper:
City/State:


USING THE DOWNLOADS

The DOWNLOADS offer a number of sets of cartoons, including the latest set, recent sets, and others. You access these sets from the  CONTENTS  and various  DOWNLOAD  pages.

Once you've chosen a cartoon from the DOWNLOADS, take one of the following steps (depending on the way in which your computer is set to download):

  1) Click on the link below the toon.

  2) Follow this simple procedure:

   MACINTOSH: hold down your mouse button on the link below the toon and select "Save this link as..." from the pop-up menu.

   WINDOWS: right-click on the link below the toon and select "Save this link as..." from the pop-up menu.


TROUBLESHOOTING DOWNLOADS

The TWO MOST COMMON PROBLEMS subscribers experience with downloading the TIFs are:

  1) QUICKTIME Probs -- When a download link is clicked on, instead of downloading a toon to your desktop, your screen merely shows a Quicktime view of the toon.
      SOLUTION: Go to your browser's application folder (Communicator or Explorer), locate the 'Plug-Ins' folder and drag the Quicktime 'Picture Viewer' from this folder. You can trash it or place it elsewhere in the browser folder. The toons should then download without trouble.

  2) PREFERENCE Probs -- No toon actually downloads when you click on a toon download link. Instead you get a blank file or one with just a piece of a cartoon.
      SOLUTION: Check your browser's Preferences -- they may be set incorrectly.

For NETSCAPE COMMUNICATOR:

Go to 'Edit' on menu bar at the top of your screen > open 'Preferences' > click on 'Applications' (under 'Navigator') > scroll down to 'TIFF Image' and click on the 'Edit' button > then click on 'Application' > and choose 'Photoshop'.

If this doesn't solve the problem, go back to 'Edit' > 'Preferences' > 'Applications' > 'TIFF Image' and, using the 'Edit' button, change your 'TIFF Image' setting to either: 1) 'Save to Disk' or 2) 'Unknown/Prompt User'.

One of these settings should solve the trouble.

For Internet EXPLORER:

Go to 'Edit' on menu bar at the top of your screen > open 'Preferences' > click on 'File Helpers' (under 'Receiving Files') > then scroll down to 'TIFF Image' -- and click on 'Change'. Go down to 'Handling' and 'How to Handle' -- Change from 'View with Plug-in' to 'View with Application' which will let you pick 'Photoshop' to open the TIFs. You may also need to change the extension from '.tiff' to '.tif' (under 'Representation' at the top of the 'Edit File Helper' box).

Barry suggests you use a newer version (5.0 to 7.0) of Netscape Comnmunicator (downloadable for free from the Netscape site).

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FREQUENTLY ASKED QUESTIONS

* Do I need a PASSWORD to access Barry's Downloads and Archives?

You can enter all of the Downloads or Archives areas without a password. But, you can't download cartoons unless you are a current subscriber to Barry's Cartoons. Subscribers use a password on the opening page of the site which allows them to download any of the almost 400 toons online.

You can, however, download a bunch of toons from the  SAMPLES  pages. And you can always Get Info on subscribing to Barry's Cartoons.


* I'm a subscriber but don't have the PASSWORD. I'm on deadline!!!-- and need to download a cartoon NOW!!!!!!!. What can I do?

In an emergency, you can always download a cartoon from Barry's  SAMPLES  pages without a password -- though your selection is pretty limited.

To obtain the current password:  Go to the  PASSWORD section at the top of this page, follow the directions, and you'll have the full access you're entitled to.


* HELP! -- I just spent three minutes downloading a TIFF file from the website, and now I can't find it. Where did it go?

Unless you designated otherwise, the file should have downloaded straight to your desktop. Once you find it, you should be able to open it in Photoshop, or import it into PageMaker or Quark Xpress.

If it's not on your desktop or in a designated folder or
somewhere under your desk, ya better contact your local webguy/gal -- or e-mail  BARRY  again!


* What's with the extra text that sometimes shows up under the cartoons?

One of the benefits of running Barry's Cartoons is that many cartoons can apply to several different situations. To give you more options, Barry sometimes includes extra words or phrases which can be used to edit the original text on the toons.

You can do the editing within a photo program like Photoshop, or by printing it out and cutting & pasting. Canadian papers especially find this feature handy (e.g., to convert miles to kilometers).

By the way, Barry also gives subscribers permission to independently edit his cartoons to suit any pressing local editorial needs. Be as creative as you like!--"But," he pleads, "keep me outa jail!"


* Why does it take so long for the cartoons to display or download?

Unless you have a very fast internet connection, cartoons can take from anywhere from 2-10 seconds to display on-screen, and another 30 seconds to 2 minutes to download. This is normal. Barry has compressed the images all he can, while still retaining their quality -- but downloading still takes a little time.

Barry has just come out with a CLASSICS CD version of his Archive speeds up the download process enormously -- and is now available without charge to all subscribers.


* How do I get my NEW cartoon sets?

You can download the new cartoons from this site. Often new toons appear online weekly. If Barry has your e-mail address, he will send you a heads-up alert every time he posts something new.

Or, for a small extra charge, you can receive his monthly sets on CD.


* I recently have run into a problem downloading Barry's TIFFs with Adobe Photoshop. When I open the downloaded files all I get is part of a toon in a little box.

You're probably running WINDOWS, not Mac OS. As Barry says, "Give yer heart to God -- cuz your ass belongs to Bill Gates!"



(Oooops! There we go again -- pokin' fun
at serious problems.)

There are as many combinations of computer hardware & software out there as there are Eskimo words for snow. Sometimes it's dinosaur equipment running new software, sometimes vicey-versy.

Whatever. It sounds like a local problem related to your machine, software, or settings -- or to your server.

Believe us, if something is wrong with this site or it's toon downloading, Barry will get a zillion e-mails or phone calls informing him of such.

And, currently, that's not the case. Still, if you think something is haywire, never hesitate to inform us at:

barrytoons@dishmail.net or 406-951-2377

When Barry finds out you have a problem, he will personally respond to you ASAP and work out some immediate solution that will cover you till a long-term answer is found.

P.S. Don't forget -- you probably have that Classics CD layin' around there somewhere ...

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  Hope the info above helped ...

But if you've got a technical question
or a problem not listed here, please let
Barry know about it.

Use the contact options above or
fill out the following form:

        

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